Welcome
My goal is to supply you with unique backpacks for everyday life. We know that you don't want to have the same backpack as everyone else, so we strive to create something different. Visit us at ocdrawstrings.com for our newest collection of drawstring backpacks. One is sure to fit your style.
On-Line Store - ocdrawstrings.com
Instagram @OCDrawstrings
Facebook @OCDrawstrings
Payments
We accept Paypal, Mastercard, American Express, VISA, Discover, and Etsy Gift Cards.
Shipping
All orders are shipped Monday - Friday. Most Orders are processed and fulfilled within 1-2 business days. We understand that you want to receive your order ASAP, so we will ship orders on the same day that the order was placed, if possible and will ship orders on Saturdays when available.
**PLEASE CONTACT US IF YOU ARE WORRIED ABOUT NOT RECEIVING YOUR ORDER IN TIME** We are more than happy to work with you and to try to get your order to you within a specific time period.
Shipment Times in The US (after the order has left our location):
- USPS First Class Mail : 5-7 Business Days
- Priority Mail: 2-3 Business Days (optional)
**International Orders**
♦ Canada: 7-21 business days
♦ International (Overseas): 14-21 business days
♦♦♦ Note: Delivery to Italy, Greece, Spain and South American countries can take between 1-2 months to arrive. Please contact me if you have questions about your purchase.
♦♦♦ Depending on the customs on both arrival and departure countries, packages can be delayed a few days longer than estimated shipping times (as above).
♦♦♦ Attn: International Buyers ♦♦♦
CUSTOMS FEES AND DUTY: All customs fees and duties are the responsibility of buyer. These fees can be quite high in some countries especially on packages arriving in the UK.
UK buyers the following sites provide further general info about importing from outside the EU.
www.hmrc.gov.uk/customs/post/buying.htm#3
www.hmrc.gov.uk/customs/post/buying.htm#5
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 3 hours of purchase
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Intimate items (for health/hygiene reasons)
- Items on sale
Questions about your order?
Please contact me if you have any problems with your order.
Returns and exchange details
We gladly accept Returns and Exchanges:
If you are dissatisfied with your order for any reason a refund can be issued with return of the purchased item in new condition. (Note that face masks cannot be returned for health/hygiene reasons)
Please contact us within 14 days of the receipt of the product.
Item must be returned promptly afterwards (within 30 days of delivery).
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in it's original condition, the buyer is responsible for any loss in value.
Additional
I will gladly make a CUSTOM bag for you.
* Want either a larger or smaller size?
* Want a different fabric?
* Want longer or shorter drawstring cords?
* Want to add a pocket to the interior or exterior of your bag?
Contact me and I will do my best to make the perfect, unique bag just for you.
Care Instructions
Most of my bags can be spot-cleaned or hand washed with mild soap in cold water. Air drying is recommended.